Terms & Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to Badili.ae. These Terms & Conditions ("Terms") govern your access to and use of the Badili.ae website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Badili

Badili.ae ("Badili", "we", "our", or "us") is an online platform offering certified refurbished smartphones, tablets, accessories, and related products within the United Arab Emirates.

Contact Information

Email: uae@badili.global

Phone: +971 52 669 4362

Website: www.badili.ae

2. Eligibility

To place an order through Badili.ae, you must:

  • Be at least 18 years of age.
  • Have the legal capacity to enter into binding contracts.
  • Provide accurate and complete information during registration and checkout.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any information provided is inaccurate or fraudulent.

3. Products and Refurbished Device Condition

Badili specializes in certified refurbished devices.

All devices sold by Badili:

  • Undergo professional testing and quality inspections.
  • Are verified for functionality and performance.
  • May show cosmetic signs of previous use depending on the selected condition grade.
  • Are cleaned, sanitized, and quality-checked before dispatch.

Product images are for illustrative purposes only. Actual products may vary slightly in appearance, color, or packaging.

4. Pricing

  • All prices displayed on Badili.ae are in UAE Dirhams (AED).
  • Prices include applicable VAT unless stated otherwise.
  • We reserve the right to modify prices at any time without prior notice.
  • Price changes will not affect confirmed orders that have already been paid for.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders and Acceptance

When you place an order:

  • 1. You submit an offer to purchase the selected product(s).
  • 2. An order confirmation email does not constitute acceptance.
  • 3. Acceptance occurs when your order is dispatched.

Badili reserves the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel orders due to stock availability issues, pricing errors, suspected fraud, or payment verification concerns.

If an order is cancelled after payment has been received, a full refund will be processed.

6. Payment

We accept approved payment methods available at checkout, including:

  • Credit Cards
  • Debit Cards
  • Bank Transfers (where applicable)
  • Buy Now Pay Later services (where available)

All payments are subject to verification and fraud screening.

Badili may refuse transactions that fail security or verification checks.

7. Shipping and Delivery

Delivery Areas

Badili currently delivers within the United Arab Emirates.

Delivery Times

Estimated delivery timelines are provided for convenience only and are not guaranteed.

Delivery delays may occur due to:

  • Courier disruptions
  • Public holidays
  • Weather conditions
  • Customs or regulatory requirements
  • Circumstances beyond our control

Delivery Responsibility

Customers are responsible for providing accurate delivery information.

Badili shall not be responsible for losses resulting from incorrect addresses provided by customers.

8. Device Warranty

Badili devices are covered by a limited warranty as specified on the product page at the time of purchase.

The warranty covers:

  • Manufacturing defects
  • Functional hardware faults not caused by customer misuse

The warranty does not cover:

  • Accidental damage
  • Liquid damage
  • Physical abuse
  • Unauthorized repairs
  • Software issues caused by third-party applications
  • Normal wear and tear
  • Battery performance degradation resulting from normal usage

Warranty claims may require inspection before approval.

9. Returns and Refunds

Customers may request returns in accordance with the Badili Return Policy.

To qualify for a return:

  • The request must be submitted within the eligible return period.
  • The device must be returned in the same condition as received.
  • All included accessories, packaging, and documentation must be returned.

Refunds may be reduced or denied if returned products show signs of misuse, damage, or missing components.

Refund processing times may vary depending on the payment provider.

10. Trade-In Services

Where trade-in services are offered:

  • Device valuations are estimates based on information provided by the customer.
  • Final value is determined after inspection.
  • Badili reserves the right to revise offers if the actual condition differs from the submitted information.
  • Trade-in payments may be withheld until inspection is completed.

11. Promotional Offers

Promotions, discount codes, referral campaigns, giveaways, and special offers:

  • Are subject to separate promotional terms.
  • Cannot be combined unless specifically stated.
  • May be modified or withdrawn without prior notice.

Badili reserves the right to cancel promotions where abuse, fraud, or misuse is suspected.

12. Account Security

If you create an account with Badili:

  • You are responsible for maintaining account confidentiality.
  • You are responsible for all activities conducted through your account.
  • You must notify us immediately of any unauthorized access.

Badili shall not be liable for losses resulting from unauthorized account usage.

13. Intellectual Property

All content on Badili.ae including:

  • Logos
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Images
  • Software

is owned by or licensed to Badili and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.

14. Limitation of Liability

To the maximum extent permitted by law:

Badili shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Delays in delivery

Our total liability in connection with any claim shall not exceed the amount paid for the relevant product or service.

Nothing in these Terms excludes rights that cannot be excluded under applicable UAE law.

15. Indemnification

You agree to indemnify and hold harmless Badili, its directors, employees, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website.
  • Violation of these Terms.
  • Violation of any law or third-party rights.

16. Website Availability

We aim to keep Badili.ae available at all times; however:

  • We do not guarantee uninterrupted access.
  • We may suspend, modify, or discontinue any part of the website without notice.
  • We are not liable for downtime, maintenance, or technical issues.

17. Privacy

Your use of Badili.ae is also governed by our Privacy Policy.

By using our website, you consent to the collection, processing, and use of your information in accordance with our Privacy Policy.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

19. Amendments

Badili reserves the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on Badili.ae.

Continued use of the website following updates constitutes acceptance of the revised Terms.

20. Contact Us

For any questions regarding these Terms & Conditions:

Badili UAE

Email: uae@badili.global

Phone: +971 52 669 4362

Website: www.badili.ae

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